We provide tourism training solutions tailored specifically to industry needs. We have developed a range of bespoke training programmes for a number of organisations in the last three years including:
Hospitality and Tourism Mentoring Project with Southern Regional College for Mourne Heritage Trust and Armagh Down Tourism Partnership 2008;
Customer Care and Civic Pride Training Programme with Southern Regional College for East Border Region 2008;
Customer Care and Customer Charter Training for Electoral Service of Northern Ireland 2008;
Tourism Marketing Training Programme Lough Neagh Partnership 2007;
FaCT (Food and Cultural Tourism) Mentoring Programme with Southern Regional College for Waterford Leader Partnership 2007;
Mentoring support for tourism businesses in the Greenbox 2007.
Mentoring is a pivotal part of the success of our training programmes and has been highly valued by past participants. In addition we offer 1-to-1 mentoring support sessions to tourism businesses and we have found that this approach tends to suit a number of small tourism SMEs.
GTT Consultancy was established in 2004 in response to a demand for specialist services in the hospitality and tourism industry in Ireland tailored to individual business needs. We provide a personalised consultancy service based on practical, realistic solutions.
Kieran Swail is the Director and has over 20 years experience in the industry working in a range of operational and management roles including; managing a family pub business, operating and selling educational and sports tours, promoting corporate hospitality, lecturing in travel and tourism, tour guiding, providing training and mentoring support to SMEs and evaluating projects.
